“When managers seek ready-made answers, they close their eyes to the complexity of good management, and the dance of talents gives way to a sad monologue of mediocrity.” (Marcello de Souza) Imagine the scenario of a highly…

“In the society of spectacle, we are trapped in an empty quest for external approval and validation, while the ‘accusing self’ corrodes us from within.” (Marcello de Souza) Have you ever stopped to reflect on why your…

There’s no denying it; all employees, from high-level executives to frontline workers, make avoidable mistakes: from underestimating the time needed to complete a task, neglecting or ignoring information revealing a planning failure, to not taking advantage of…

 Changes are necessary, that’s a fact. They are present everywhere, whether in consumer characteristics, service dynamics, technology, etc. The pressures imposed today by a fully globalized market dynamically outline new demands and impose constant changes to keep…

The Duality Of The Human Condition In a context of human reality lies our imperfections — and how good that is —, after all, this is the fertile and unique world of emotions where we confront the…

“They can tie a man’s hands, preventing gestures, they can tie his feet preventing him from walking, they can cover his eyes preventing sight, they can cut his tongue preventing speech, the right to think and the…

This underutilized practice can be a powerful ally in retaining your employees. One of the most interesting strategies that can effectively help solve the turnover issue may lie in one of the most logical actions possible, but…

Different from what many think, a company that cares about the emotions of its employees goes much beyond mere administration concern or as an instrument of forced satisfaction, like those environments that try to impose happiness thinking…